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7 Ways a Private Dental Practice Can Improve Income

An image of a dental practice in Burlington

If you are a dentist with a newly started private dental practice, one thing you must have already realized is that running your own clinic needs more than just dentistry skills. A clinic is a business like any other, and needs managerial and operational skills, too. Efficient strategies to optimize operations, reduce costs, and broaden your reach to attract more customers are what will establish and sustain a financially independent practice – something that every dentist, or rather every medical practitioner, hopes for.

Today, we will discuss a few strategies to improve your income, whether you are just starting out or already have an established private practice.

Building a System for Efficient Dental Practice

There are three factors a dental practice needs to focus on for consistent and quality business management and patient satisfaction –

  • Clinical services, which rely on your skill and quality as a dentist.
  • Flow of Operations, which includes the business side of your clinic, such as scheduling appointments, managing daily operations, workflow processes, etc.
  • Technology plays a vital role in automating invoicing, billing, documentation, and payments, and in reducing errors in bookkeeping and accounting.

Making sure these three factors run in sync with each other is key to running your independent clinic successfully and effectively.

Seven Ways Private Dental Practices Can Enhance Income

While your practice is mainly focused on attracting more patients, it is also important to maintain patient flow through efficient daily operations, responsible service, and business systems that improve your financial processes. Without the right financial tools to track, analyze, and review your clinic’s revenue and expenses, your business could end up bleeding more money despite having a growing number of patients.

Here are seven ways to improve your private dental practice and rake in long-term profits:

Setting Up Efficient Clinical Systems

The very heart and soul of a dentist’s practice lies in the patient’s experience once they enter your clinic. While your skill and knowledge of dentistry are, of course, the most important, the other things matter equally. For instance, how easy or difficult is it for the patient to schedule an appointment? How long does it take per patient, from the time they check in to the time they leave the clinic? Is there a follow-up schedule in place to remind patients of their next appointment?

Standardizing routine processes and training your staff in the same way actually plays a big role in boosting business efficiency and patient experience. Not only do they avoid confusion and cut waiting times, but they also enhance your brand image. Clearly communicating details of the prescribed dental procedure, treatment plans, and approximate costs also helps the patient make an informed decision. Moreover, it streamlines your workflow and schedule, enabling you to see more patients.

Manage Billing Cycle

A dental procedure can be as simple and affordable as a tooth whitening treatment, or as complex and costly as a tooth implant or surgery. Hence, determining the right billing model for your practice and offering flexible payment options to your patients is extremely important.

While some patients may opt for upfront cash payments or digital platforms, others may prefer to use their insurance. Accepting insurance and having the necessary payment system and claim processes opens your practice to a larger number of people. For longer treatments that may take multiple sittings, you can also offer payments in installments to ease the burden on the patient.

Use Technology for Administrative Work

A customized dental practitioner software can help you organize your daily clinical operations and workflow – from scheduling appointments, to communicating important information or treatment-related tips, to providing online payment and insurance assistance. You can also create a patient database for quick access to your patients’ medical records or offer online consultations to outstation patients.

All these services make the patient’s life easier while reducing your working time. You can use this time to come up with more revenue-earning ideas and pursue other important personal and professional tasks.

Increase Revenue

Speaking of generating revenue ideas, here are three ways to increase revenue from a dental practice:

  • Create a Referral Network: You can reach out to other healthcare providers, primary physicians, specialists, or dental equipment suppliers to build a referral network, where they can refer their patients to you and vice versa. Attending medical conferences and seminars and even sharing your experiences or views with others in your profession can not only give you more visibility but also enhance your own knowledge, which you can then implement into your own practice.
  • Use Website and Online Platforms for Marketing: In today’s digital age, there is no hiding away from the power of marketing your practice on websites and social media platforms. When used in conjunction with your growing referral network, online marketing can be a powerful ally, exposing your practice to a much larger audience.
  • Optimize Office Space: A dentist’s clinic requires very expensive equipment and high overhead costs for bright lighting, patient waiting areas, and, of course, strict clinical hygiene standards. Moreover, rent does not come cheap, and it takes a big bite out of your revenue even before your clinic settles in.

You could consider sharing space with another healthcare provider. This way, you can share costs and create a referral system where patients visiting other providers can also have access to you, and vice versa, proving mutually beneficial for all involved, including the patient.

Customer Retention

While attracting new patients is important, maintaining current ones is equally important and can become a major revenue source for your practice. Customer retention begins with the patient’s very first interaction with your clinic. Efficiency, clarity, transparency, and professionalism are key to creating a favourable impression and sustaining it in the long term. You can further engage your patients by creating a dedicated platform or digital discussion forum for them, where you can share dental care tips and raise awareness of new dental techniques and products. All these strategies keep the clients engaged and help build long-lasting, trusting dentist-patient relationships.

Effective Budgeting

There is no alternative to smart saving and budgeting. Budgeting is not only about using your current revenue smartly, but also about aligning it with your long-term financial and professional goals.

To begin budgeting, first track your spending, implement cost-saving strategies, and diversify your income streams to keep generating revenue consistently. Allocate a part of this revenue as an emergency reserve. Once this is done, allocate budget to your financial and business goals, such as expanding the scope of services you offer or investing in technology, equipment, and marketing.

Review and Adapt Your Financial Strategy to Changing Reality

Managing your dental clinic’s finances, tracking expenses, and cost-cutting wherever possible are evergreen techniques to strengthen your business’s financial health. However, your financial plan should be flexible and adapt to the ever-changing situations. As the owner, it is your responsibility to regularly review and analyze your financial statements and identify areas for improvement.

There is no one-size-fits-all strategy for any medical practice or business. However, business systems and operations can help your practice become efficient, adaptable, and sustainable in the long-term.

Contact Edelkoort Smethurst CPAs LLP in Halton Region to Help You Stream Dental Practice

Talk to a skilled business consultant and accountant to help you with budgeting and setting up billing processes, payment methods, and insurance reimbursement procedures as per your business requirements. To learn more about how Edelkoort Smethurst CPAs LLP in Burlington can provide you with the best accounting and business consultancy services, contact us online or by telephone at 905-517-2297.